John Dupuy says: „We discovered a skylight leaking into our attic earlier this winter. The leak was quite bad and needed to be addressed ASAP. We got multiple quotes but were most impressed by Luke from Ibex who came out promptly and also pointed out several other items in our attic and on our roof that should be addressed. Their pricing was also not absurd!
Luke came out twice to complete the job which included replacing the skylight, shingles around the skylight, replacing rotten plywood from the leak, and also taking care of some venting from fans in our house that vented directly into the attic. He worked efficiently and was very mindful of clean up!
During the next heavy rain, I noticed that there were still some leaks around the new plywood near the skylight. Ibex made good on their warranty and Luke came out within a few days to address the issue.
After this, I was still seeing some leaks from nails where shingles were replaced. I reached out to Ibex again and they again made good on their warranty. Luke came out once more and discovered that the new shingles likely did not seal properly because they were installed during the wintertime. Luke went through and caulked every nail and also added some sealant to prevent future leaks. We had a heavy rain last night and I checked the area again this morning - no leaks!
Throughout this process, I've been extremely impressed with not only Luke but also the Ibex staff including Whitney from dispatch and Amber from the front desk. Ibex makes good on their warranties and I was very pleased at how they responded and addressed my issues in a timely manner. As a relatively new homeowner it's nice to know that there are companies that care about their customers out there and I will definitely be reaching out to Ibex for any future projects...“ Show more
Linda Koller says: „Carlos is all the good adjectives you can think of when describing a roofer: professional, reliable, hard-working, reasonable, etc., etc. We asked him to replace our leaking skylights and solar tube after a neighbor recommended him and we think he did an outstanding job. Plus, he is friendly and easy to get along with. We will definitely use his company when the time comes to replace our roof...“ Show more
Rod Brummett says: „I meant to add my review awhile back but got delayed for some reason unknown to me. I can’t speak highly enough about Hawthorne Construction. The go the extra mile and you can feel confident knowing that if there’s a problem (which there won’t be) that it would be taken care of quickly. We feel that they put customer over cost compared to some companies that don’t don’t do that. I would recommend them to anyone looking for quality work and professional workers. We had a new roof put on and two skylights replaced. The
Thank you Hawthorn Construction,
Rod and Beck...“ Show more
Adam Cornett
Owner
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