Cory Fisher says: „Our roof was a 10 year old shingle roof that was looking rough even though it wasn’t that old. After a pretty good storm, we reached out to Ideal Home Solutions for a free inspection. After a thorough inspection, their representative said he thought our roof had quite a bit of damage, and advised us to put a claim in. The same representative came to the house when the insurance inspector came, and walked them through everything they saw. It was great to have someone advocating on our behalf. Sure enough, the insurance company approved a roof replacement. We opted to upgrade to a standing seam metal roof, so that we hopefully don’t end up in the same situation 10 years from now. They did a phenomenal job, and the roof looks amazing. The owner Eric kept in close contact with us to make sure that we were happy throughout the process and with the final product. I really can’t say enough about the crew and how impressive it was to watch them work. Would highly recommend...“ Show more
Heather Clark says: „We had a small leak in our bathroom ceiling. We called several other companies before Watkins. These other companies did not want to take the job or offered to get someone to do it on the side for extra costs. I finally called Watkins and am so glad I did. Jamie came in our home looked at our issue and never once acted as if this was not worth his time. Jamie took the time to inspect not only the inside where the leak was, he said immediately what it was, but had the equipment to inspect our two story house roof. He was able to see we had a lot of hail damage and got us started on getting a new roof. I filed the claim with my insurance but Watkins handled everything else with the insurance from that point. I received weekly text from Stephanie once the replacement was scheduled to let me know we were still on track and asking if I had any questions. I received calls from Michael to keep me updated with what was happening with insurance, insurance was requiring additional info Watkins handled. Michael was so kind. I was told the week of start date I would be contacted by the site leader and his name Chad. Chad was a joy to talk with and he explained everything so well. The roofers were very nice and considerate of my home. They worked fast and did a wonderful job! Chad provided daily pictures of the work being done and kept me updated. I always felt I could text/call him any time. Watkins was a breath of fresh air while talking and working with during this time. They made the process easy, kept me informed, and did it all with a genuine smile on their faces. They know what they are doing! Thank you Watkins team for all you do! I would 100% recommend them to anyone...“ Show more
Michael Dier
Owner
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